Costco Return Policy Review
Membership Club Costco is another retailer trying to make returns easy. They will even cancel and refund your membership in full at any time if you are not satisfied.
Shoppers are members who pay fees to join, so “we will refund in full at any time (if) a member is dissatisfied,” says Franz Lazarus, an executive vice president with Costco. Members generally get the refund in the same form they paid, while nonmembers would likely get cash or store gift cards, he says.
With consumer electronics, which tend to have a shelf life, there is a 90-day window to return, he says. “That’s the only exception.”
The Best Store Return Policy
Costco’s return policy is so good they even have a better return policy for the items and companies they sell. Lets take for instance Dyson vacuum cleaners. Dyson has a 30 day return policy. Now, if you purchase it from Costco they will honor a 90 day return policy. Now that’s a great company.
Check out the Dyson cordless handheld vacuums at cordlesshandheldvacuums.com
On Merchandise: They guarantee your satisfaction on every product they sell, and will refund your purchase price, with the following exceptions:
- Electronics: Costco will accept returns within 90 days (from the date the member received the merchandise) for Televisions, Tuner-Free Displays, Projectors, Major Appliances (refrigerators above 10 cu. ft., freezers, ranges, cooktops, over-the-range microwaves, dishwashers, washers and dryers), Computers, Touchscreen Tablets, Cameras, Aerial Cameras (drones), Camcorders, MP3 players and Cellular Phones (return details will vary by carrier service contract).
- Diamonds: 1.00ct or larger: Members returning a diamond over 1.00ct must also present all original paperwork (IGI and/or GIA certificates) at which time they will receive a Jewelry Credit Memo. Within 48 hours, our Costco Graduate Gemologist will inspect for authenticity.
- Cigarettes and alcohol: Costco does not accept returns on cigarettes or alcohol where prohibited by law.
- Products with a limited useful life expectancy, such as tires and batteries, may be sold with a product-specific limited warranty.
Costco is committed to offering the best value to members, with a risk-free 100% satisfaction guarantee on both your membership and merchandise.