Yankee Candle

Yankee Candle Store Return Policy

Customer Service: 1-877-803-6890


To return an item to a store, you’ll need two things:

  • Your receipt or packaging slip
  • The credit or debit card used to make your purchase.

Can’t make it to a store? Return by mail one of three ways:

Web Orders

Return by mail to:

Yankee Candle Company
Returns & Exchanges
175 Heritage Drive
Pataskala, OH 43062

Please include the return form from the bottom of your packing slip for faster processing.
Store Purchases

Return by mail to:

Yankee Candle Returns
5 North Street
South Deerfield, MA 01373

Please include:

  • A note with your contact number, return address and what you would like in exchange for the returned item(s)
  • We will contact you if we have any question on the return

Personalized Photo Candles

Return by mail to:

Yankee Candle Returns
1 Plain Road
South Deerfield, MA 01373
Damaged Items

If you receive a web or catalog order with an item that is damaged, missing a component or in some other way defective, please contact Customer Service at 877-803-6890 before turning the product.

Click Here to Get Order Help, FAQ’s, Size Chart, Gift Cards or Need More Information