Armani Exchange Return Policy
Customer Service: 1.866.667.5856
Monday through Friday from 9 am to 11 pm ET
You may return any products within 20 days from the date of purchase. The following should be followed when returning an item:
- first, you need to complete and submit the online return form.
- items must be unused and unworn and basically in the same condition you purchased it.
- items must be returned with all parts and accessories and in an original packaging.
They will refund the value of the returned product(s), Sales Tax included, less any original shipping costs. If you send the package with UPS, no return shipping costs will be charged to the customer. If you prefer you can send the return at your expense, with a courier of your choice.
SALES OF BEACHWEAR AND UNDERWEAR ARE FINAL. WE RESERVE THE RIGHT TO DESIGNATE ON THE SITE OTHER NON-RETURNABLE MERCHANDISE. ANY SUCH DESIGNATION WILL BE NOTED ON THE DETAIL PAGE OF THE MERCHANDISE WHICH IS NON-RETURNABLE.
They usually accept returns within 3 business days of their arrival at their warehouse. During peak times it could take up to 7 business days. Once your return has been accepted, they will immediately request reimbursement and send you a confirmation email.
The time needed to process your refund may vary based on the payment method used:
Credit Card: Their bank will reimburse you within 7 business days of the Return Acceptance Confirmation email. The time it takes to restore the credit back to your account depends on the Credit Card Issuer.
PayPal: You will see the refund in your PayPal account within 24 hours of the Return Confirmation email.
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