Accessorize Return Policy

The following is applicable only to orders placed via this website. Goods bought in one of our Monsoon or Accessorize stores must be returned to store.

Once received, goods that are not of satisfactory quality, not as described or are simply unwanted may be returned for a full refund. Simply return the goods in their original condition within 30 days of receipt. Please include your dispatch note as proof of purchase.

Please note that the initial Delivery charges (if any were applied) are only refundable for faulty goods, goods not as described or incorrect goods.

Customers are also entitled to cancel their order for a full refund as long as this is done within 14 working days of receipt of your goods.

Please allow up to 14 days for your refund to be processed from the day you return the goods to us.

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