Lillian Vernon Return Policy

Customer Service: 1-800-545-5426

It’s simple: Lillian Vernon stand behind the quality of every product they sell. Period. If you are not completely satisfied with the quality of your merchandise, you may return it for a refund or replacement within 60 days*. Just contact them for return authorization before returning any product.

To Contact Us by Fax, Phone, Mail or email:

All times are Mountain Time
By Phone: 1-800-545-5426
Hours of operation
Monday through Friday – 8 am – 5 pm
Saturday – 8 am – 2 pm
Sunday – Closed

By Mail:
Lillian Vernon
P.O. Box 35022
Colorado Springs, CO 80935-3522

 
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