Best Buy

Best Buy Return Policy

Customer Service:  1-888-BEST BUY

Return in Store

You may return any item purchased on at any Best Buy store. For faster Best Buy Returns processing, please bring your receipt or packing slip, the credit card used to make your purchase, and a valid photo ID.

Return by Mail via the Carrier of Your Choice

Place the Return Form portion of your packing slip in the box with your return. If you do not have your packing slip, you may get a pre-populated Return Form by looking up your order. If you can’t locate your order, print a blank Return Form and fill it out. Then, place the completed form in the box with your return. Put the return label on the package, add postage and mail it via the carrier of your choice.

Use Prepaid Return Label

Pay nothing up front. Follow the instructions for printing a Prepaid Return Label. Include the packing slip or Return Form in the box with your return. Put the prepaid return label on the package and take it to an authorized UPS drop-off location. The return shipping fee may be deducted from your refund.

PLEASE NOTE:  With a few exceptions, Best Buy will reimburse you for returned items in the same way you paid for them. If you prefer, you can make an exchange for the same item.

For returns by mail, once they receive your return, they will process it within 2–3 business days. Depending on your bank’s processing time, it may take up to 7 days after we process the return to reflect on your account.

If you paid more than $800 in cash or more than $250 by check or by a debit card without a major credit card logo, they will refund you by check within 10 business days. Any amounts deducted from a gift card will be credited to the gift card. If you no longer have the gift card used for an order, please call us at 1-888-BEST BUY (1-888-237-8289) with your order number handy, and we’ll be happy to send you a replacement.

Click Here to Get Order Help, FAQ’s, Size Chart, Gift Cards or Need More Information

Best Buy Policy of Electronic Products

Buying apple watch, video game consoles, cameras, TV and other electronic products is a fun experience. It is likely that a short time in the next couple of months, you will discover that the product you purchased doesn’t working well, or which the TV you recently bought is malfunctioning. Of course your first instinct is to return the product. Here the details you need to know about apple watch, video game consoles, cameras, and TV best buy return policy.
If you’re returning an electronic product to, it is essential that you’ve the original proof of purchase. Also you can bring the receipt. With returning electronic products, you should bring a valid ID. Almost each electronic product could be retuned in thirty days. In case you have a reward program, you have sixty days to return the items.

My Best Buy Elite Plus

Best Buy provides a tiered return rule. Each client who purchases an electronic item from any of their stores nationwide or through online will acquire a standard fifteen days return option. However, clients who are a member of My Best Buy Elite can return the product within thirty days. However, if you are a member of My Best Buy Elite Plus, you could take benefits of forty five days return policy.
In order to be eligible for Best Buy’s reward program, shoppers should spend $1,500 on products available at Best Buy yearly and register for free for the reward card. To qualify for My Best Buy Elite Plus, you need to send $3,500 a year. What is more, to return benefits, reward members get enhanced client service, the capability to get lots of points with every purchase as well as have access to exclusive sales and even offers.

Best Electronic Return Guidelines

The vast mainstream of products at Best Buy including apple watch, video game consoles, cameras, and TV come with fifteen days return policy. On the other hand, they added that postpaid phones need a fourteen day return, in spite of whether the clients are reward holders or not. Similarly, wedding registry products carry a sixty day return for entire shoppers, whether they hold a reward card or not.
Like any other stores out there, Best Buy provides clients the choice to return items in its physical store locations or by means of mail. They provide a free return label for clients and shoppers to send back products quickly to or Best Buy. For addition video game returns you may also see Game Stop for the best store return policies.

Apple watch, video game consoles, cameras, and TV Return Policies

• The original mode of payment, purchase made through card will be refunded to original credit card. Shop credit will be provided for returns with gift invoices.
• The invoice or original receipt from the purchase
• Original packaging as well as all products originally integrated by the maker or or Best Buy which takes account of all manuals, gifts with purchase, accessories, bonus as well as included products or items.
• Name, contact information, address, and signature. Valid government ID or any valid ID might be asked to verify this information.


Best Buy Return Policy Rules

Customers are now becoming more cautious with their purchase. As a consumer, of course, you want to get the best out of your money, so a well-presented and clear return policy is important to have a sense of security as you purchase an item. If you love buying from Best Buy, it is a good idea to check the Best Buy Return Policy to remain informed.

A Glimpse of Best Buy Return Policy

According to the Best Buy return policy, customers can return any item they bought from the store, provided that they present their packing slip or receipt, a valid ID and the credit card used for the purchase. The item can be returned in two ways; one is by a DIY process and the other is through the use of a prepaid return label.

There are also certain items that cannot be returned to the store, including the final sale items, digital content, special orders, prepaid cards, membership costs, gift packaging, completed services and opened consumable items, which include ink, 3D printer filament, batteries and the items that are returned with damage, missing or unsanitary major parts.

Best Buy Return Policy No Receipt

However, it has also been found that it is possible to return items to the store without a receipt. There is actually an official policy that states that customers can return any unopened item that Best Buy currently keeps in stock without a receipt or a proof of purchase. This can happen as long as the Stock Keeping Unit, a number representing an exact item, is one that the store keeps in stock. Such item must also be listed on the official website of the store.

It is stated in the best buy return policy no receipt that any unopened product with the SKU can be returned with or without a receipt or a proof of purchase. This unique element of their promise allows their employees to deliver the promise that they will do whatever they can to help them obtain the best solution that fits the needs of customers.

Drones Return Policy Guidelines

When it comes to the Best Buy Return Policy on drones, it can become stricter. With Best Buy store, unfortunately, customers must pay 15% re-stocking fee for drones. If you crush it, you are more likely lose the chance to have it returned to the store.

There are times when customers need to return an item, but it has already been opened. In this case, they are advised to pack everything back up as well as they can and obtain a full refund provided that they are still within the item return period. It is also important to be sure that any instructions or manuals are packed with the item.

Knowing Best Buy Return Policy is important for both the business and the customers. It allows a store to prevent losing its money and gain customer loyalty, whereas it enables buyers to have a sense of security with each of their purchase. Thus, creating a clear, understandable return policy is important for people to follow without any confusion.


Learn More about Best Buy Returns