Oakley Return Policy
Customer Service: 800 403 7449
REPAIRS & RETURNS
For products you wish to return that were bought from Oakley.com, Oakleyvault.com, or by phone with our customer care team in the last 90 days (15 for wearable electronics) please see the Returns section below.
For products you wish to have repaired under warranty or outside of warranty please see the Repair section below for further instructions on your available options.
Your satisfaction is guaranteed. If for any reason, you are not satisfied with an Oakley product you bought in the last 90days (15 for wearable electronics) from oakley.com or oakleyvault.com, please call 1 (800) 403-7449. Their customer care team will initiate a Return authorization on your behalf and provide you with a return shipping label. Once they receive your product, they will provide you with full credit within 10–15 business days.
This returns process only applies to purchases made on their website (Oakley.com or Oakleyvault.com). If your product was not purchased on theirwebsite, please refer to the original retailer.
Proof of purchase is needed for a return.
Product should be returned with the original, unmarked packaging including any accessories, manuals, documentation, and registration that was included with the product.
Personally customized product was created especially for you, so we cannot take returns on these items.