Banana Republic

Banana Republic Return Policy

Online, at the store or at the outlet store

Before you make a purchase from this store its best to familiarize with the return policy so you can save money and time.

Whether you make a purchase on a particular piece of clothing apparel or accessory the policies on an item can be different when purchasing online, at the store or from the outlet store.


According to the Banana Republic return policy, customers have 45 days from the date of purchase. Bathing suits must be in perfect condition with all tags and the hygiene liner attached.

How the four Gap brands handle returns and exchanges.

For step-by-step instructions on how to return or exchange an item, please see “Returning or Exchanging Items Bought Online” or select a link at left.

What items are eligible to be returned or exchanged? Items are in their original condition: unwashed and unworn. Items not in this condition will not be accepted. GIVE-IT-A-WORKOUT GUARANTEE. Work it out. If it doesn’t perform, return it.
Items which are damaged or defective may be returned at any time
Final sale items cannot be returned or exchanged
How much is the return shipping fee for online purchases? Returns are free
Is the shipping fee charged for exchanges? Exchanges are free
How long do I have to return or exchange an item I bought online? Within 45 days of purchase by mail or to a store (1). To receive a refund for items returned by mail, items must be received at our facility within 45 days of ordering. Please allow 5-7 days for return mail. Anytime
How can I receive a refund for my order? Refunds require proof of purchase: the invoice mailed to you or the original credit card used for the purchase


When making a purchase on an apparel or accessory from this store its best to know if you make a purchase what the return policy will be.. At we pride ourselves with researching and explaining what each store return policy is so you do not have too.

Some stores have better return policies than others. So we have ranked the best return policies in the business.

We scored these stores by the best to the worsed. We looked at the best return policy by the most easy locations by the number of stores.

By phone:
1.888.BR STYLE (1.888.277.8953)
1.888.906.1345 TDD hearing impaired

By mail:
Banana Republic Customer Services
5900 North Meadows Drive
Grove City, OH 43123-8476

Call toll-free

(from inside U.S.)

(from outside U.S.)

Please dial 711 for relay service

We’re available to take your call 7a-1a EST, 7 days a week.





If you live out of state or live far from any store become familiar  with the stores rules and return policies before you buy any products from this store.


Its best to try on any clothing before you buy especially if you don’t live close by the store. Some folks from out of town have been known to call in about the stores return policy and spend more in shipping the returned item back and forth.

Not all consumers have the time to try on clothes


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