BEBE Return Policy
Customer Service: 877-232-3777
If you don’t absolutely love your new purchase, you may return your item(s) within 21 days in the original country and division of purchase. All items must be in original, new, unworn, undamaged and unaltered condition with all tags attached (including the return tag on dresses, rompers and jumpsuits) and accompanied by your receipt.
Please note that Final Sale items with prices ending in $.99, bebeoutlets.com purchases, gift cards, lingerie and swimwear cannot be returned or exchanged. Bebe stores are unable to honor previous sale prices, promotions and/or price adjustments. Shipping and handling charges will not be refunded. Unfortunately, they cannot accept any item for return that is not in original, new condition or damaged due to:
• Soiling or staining (food, lipstick, makeup, bleach, marker/pen, sweat, dirt, etc.)
• Wear and tear (worn, ripping, tearing, snagging)
• Scent (perfume, body odor, mildew)
Refunds will be credited to the original form of payment. If the original form of payment is a credit card, debit card and/or gift card with a credit card logo which is not available, a merchandise return credit (MRC) will be issued. Gift items may be returned within 21 days in the original country and division of purchase and in accordance to the Return/Exchange policy.
Bebe merchandise purchased from other retailers, including department stores, must be returned to the store from which it was originally purchased and is subject to the return policy of the originating retailer. Bebe reserves the right in its sole discretion to decline to accept returns/exchanges and restrict future transactions if we identify an unreasonable or excessive return/exchange pattern.
Gift Cards & Merchandise Return Credits
Gift cards and merchandise return credits issued in the U.S. and Puerto Rico can only be redeemed in the country in which they were issued. All bebe.com purchases shipped to a Canada address may only be returned via mail to bebe.com.
4995 Industrial Way
Benicia, CA 94510
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