Bed, Bath & Beyond Return Policy
Customer Service: 1-800-GO-BEYOND
Returns with an Original Receipt
Returns can be made at any of Bed, Bath & Beyond stores nationwide or to our Returns Processing Center. Simply provide your original receipt or packing slip and they will complete an exchange or merchandise refund for the amount paid to the original form of payment.
Returns without a Receipt
Don’t have a Receipt? No problem. If the purchase was made in the last 365 days, they can attempt to locate the purchase using any of the following:
- Credit/Debit Card
- Store or Merchandise Credit Number
- Gift Card Number
- Order Number (if applicable)
- Registry Number (if applicable)
- Checking Account Number
If they can’t find a record of the purchase, they will gladly either:
- Complete an exchange for the current selling price less 20%.
- Provide a merchandise credit for the current selling price less 20%.
- Complete a corporate refund request to research the original purchase.
Once the request has been completed:
- If the original purchase is located, they will complete an exchange or merchandise refund for the amount paid to the original form of payment.
Note for All Returns
- Shipping, delivery and assembly charges are non-refundable.
- All gift cards are non-refundable
- Monogrammed, personalized, custom-made or special order items cannot be exchanged or returned with the exception of a manufacturer defect.
- Whenever a Merchandise Credit is issued, customers will be asked to provide a government issued ID. This will help ensure if a Merchandise Credit is ever lost, we can research and/or replace.
- Breast pumps may only be returned unopened and require proof of purchase.
- Baby clothing and Destination Maternity items may only be returned with all tags intact and require proof of purchase. Returns of these items made more than 90 days after the purchase date will receive a merchandise credit for the current selling price.
- Please see PayPal Returns for any purchase made using PayPal.
- Please see Truck Delivery Returns for additional return restrictions.
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