Ben Bridge Jeweler Return Policy
Returning Online Purchases
To be eligible for return, items must be in their original purchase condition, include all product documentation, and shipped within 90 days of when the order was placed.
- To arrange a return, simply give us a call (888) 448-1912 or Email firstname.lastname@example.org
- You can also return online purchases to any Ben Bridge retail store location.
- Please provide a copy of your sales receipt or provide the name of the purchaser.
- Custom Orders, special orders, modified, or altered items cannot be returned or exchanged.
- Watches that have been worn or altered cannot be returned or exchanged.
- Shipping charges from the original purchase are not refundable, if applicable.
To Send Us Your Return
Please securely wrap the merchandise in a box and insure the package for the full retail price of the item(s). Shipping and handling charges are non-refundable. Ben Bridge Jeweler assumes no liability for the loss of and / or damage to the merchandise while in transit to our return location.
Shipping through United States Post OfficeBB. Corp.
P. O. Box 1908
Seattle, WA 98111
Shipping through FedEx or UPSBB. Corp.
2901 Third Ave, Suite 200
Seattle, WA 98121
Returning an Online Purchase in Store
If the purchase amount is over $995, the refund will require a few days to process:
- Credit and Debit Cards: Returns will be refunded to the same card used for the transaction.
- Cash: A refund check will be issued from the corporate office.
- Check: A check will be issued back to the purchaser from the corporate office.
For credit card purchases under $995:
The refund will be transacted immediately or by the following business day. Returns without the sales receipt may be delayed to the next business day if the original purchase details cannot be confirmed when you are in the store.
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