Eileen Fisher Return Policy
Customer Service: 1.800.445.1603
Eileen Fisher stores accept unworn merchandise with the receipt and original tags attached within 30 days of purchase. Refunds will be issued in the same tender as the purchase. Please note, processing of online returns may take up to five business days. Depending on your credit card company, the credit should appear on your statement within two billing cycles.
Your return should include the completed returns form. If you do not have the packing slip, provide the following information with your return: name, address, email address, phone number and order number, if available. Please be sure to ship the package with a carrier that can provide tracking and insurance. EILEEN FISHER cannot replace packages lost during return shipment if proof of tracking is not available.
Merchandise returned after 30 days will be issued an EILEEN FISHER Gift Card in the amount of the current selling price.
Please send returns to:
45A Enterprise Avenue
Secaucus, NJ 07094
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