Bob’s Store Return Policy

All clothing you are returning to Bob’s store should be unworn, unwashed and in great conditions. Shipping payments cannot be refunded. Returns made in sixty days from receipts and along with the packing slips would have the unique purchase prices refunded in their original forms of payment.

Bob’s Store has been known as one of the most quality and reliable store that provides quality service to their customers. They are doing their best in-order-to make their return policy easy. Every purchase made in Bob stores might be returned at any of their retail locations, or via email under the stipulations below:

Bob’s Store Returns

• Returns made in sixty days from receipts and accompany by a packing slip would have the unique purchase -costs refunded at the unique forms of payment.
• All returns should be in good conditions, unworn, and unwashed. Once you make a purchased at a store and you want to exchange or return the item that you have purchased, whether you bought online -or in their store, you cannot refund your shipping payments.
• Returns that made after sixty days and for up to one year from the receipts date of your purchased from receipts, accompanied by packing slips would get the original price purchase refunded in a form of merchandise credits.
• A return that has been made with no receipts or packing slip, can refund the lowest price at the very last ninety days like the merchandise credits.

When you make a purchase at Bob’s store whether it is online or at their conventional stores, it is very important to securely pack the items in their original packaging products, if you are planning to return them. Another important thing to consider when you are returning an item is to download, print & complete the form return that could be found on their site. During the return of the items that you have purchased, please include the return form and the packing slip. If you can’t send the packing slip, it is very important for every customer to include their order number that can be usually found in the confirmation email starting with number nine. Also, include the billing address, contact information along with the item or items that you wish to return.



Furthermore, all the shipping charges in returns should be prepaid. The store cannot accept a C.0.D delivery. Also, it is best recommended for every customer to use insured parcel or UPS for any returns that are going to make, and that to keep their return Tracking Numbers for their return packages monitoring the delivery status. Within thirty days of receiving the order returned, customers can expect refunds at a similar payment form which has been originally used upon purchased. The credits for the gift returns would be given to the purchaser.

So, if you are among those customers of Bob’s Store, and wish to exchange or return an item that you have bought in their store, you can simply contact their Customer Service staff, to ensure that your request will be handled quickly. At Bob’s Store, they have team members who can help you to order again the desired product or item that you want.

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COVID-19 Returns, Refunds & Exchanges

We understand that not every purchase works out. For your convenience, purchases of new unused products with their original packaging and tags can be returned by mail or at any of our retail locations, regardless of whether you made your purchase online, in a store, or by phone. Returns must be made within 28 days of their purchase date. Used, worn or washed, and items sold “As-Is” are not eligible for return or exchange at any time.

All returns require a valid proof of purchase in the form of original store receipt or web invoice. Returns accompanied by a gift receipt will be returned as a merchandise credit. We will gladly look up lost receipts for our Rewards Members for all purchases made under their respective accounts.

Returning an item at a Bob’s Stores Retail Location

You can return your purchase at any store location regardless of whether you bought it in-store or online. Returns of any kind require a valid proof of purchase in the form of original store receipt or web invoice. All Returns made in-store within 28 days of purchase will be refunded as a merchandise credit. Merchandise credit does not expire. Online purchases made with Paypal and returned in store will be refunded as merchandise credit. Shipping Fees are Non-Refundable.