If you are not satisfied with your purchase, return it to us for an exchange or refund, subject to the following terms.

Return of Merchandise Purchased Online

Whether you want to return or exchange, you can bring your merchandise to your local Abercrombie & Fitch or abercrombie kids store in the US or send your merchandise back to us at:

Abercrombie & Fitch Returns Department
200 Abercrombie Way
New Albany, OH 43054 USA

If you are exchanging, be sure to include the Full Item Name, Size and Color for each new item on the original invoice.

If you are shipping within the continental US, you can use the SmartLabel™ that was included at the bottom of your invoice. There is a $7.00 fee to use this service. This will be deducted from your refund.

If you choose to use your own carrier you will be responsible for return shipping costs.

Important Return Information

They refund any merchandise in resalable condition with a copy of your original invoice to the original payment method if mailed to the address listed above.

If you paid for your online order with PayPal and return it to a store, you will receive a merchandise credit.

Merchandise must be returned in its original individual packaging where applicable (e.g. fragrance, shoe, or accessory boxes, etc.).

If you are shipping within the continental US, you can use the SmartLabel™ that was included at the bottom of your invoice. There is a $7.00 charge to use this service. This will be deducted from your refund.

If you choose to use your own carrier you will be responsible for return shipping costs.

Orders placed on this site cannot be returned or exchanged at stores outside the US.