April Cornell Return Policy
Customer Service: 1-888-332-7745
April Cornell online Return Policy:
Merchandise must be returned unused, unwashed, in original condition with tags attached. Please include packing slip/receipt or order confirmation. If packing slip or order confirmation is not available, please provide your name and contact information on a piece of paper with your return. If merchandise is damaged or has a quality issue, please contact Customer Service at 888-332-7745 before returning. Please allow 2-3 weeks to process your return.
CURRENT SEASON ITEMS:
Current Season merchandise returned within 30 days of receipt can be returned for a full refund of the purchase price, to the original form of payment used.
ATTIC ITEMS:
Discounted items from “April’s Attic” cannot be returned for a refund. They can be returned for online store credit only, for the original purchase price of the item. Returns must be made within 30 days of receipt. Store credit is for use on the website only.
FINAL SALE ITEMS:
No returns will be accepted for Final Sale items. Final Sale items are noted online.
They are unable to process exchanges, credits or refunds after 30 days. For questions regarding timing, please contact our Customer Service department Monday thru Friday 8:30am to 5pm EST.
EXCHANGE:
If you would like to exchange an item, please follow the instructions below, or contact Customer Service at 888-332-7745 to make an expedited exchange.
- Return unwanted item within 30 days of receipt.
- Detach and keep the top portion of your packing slip for your records.
- Complete the bottom potion of your packing slip with your name and contact information including phone number. (If you are not the original purchaser, please include their name as well.)
- Send return to:
US: April Cornell Returns
131 Battery Street
Burlington, VT 05401
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