BEBE Return Policy

Customer Service: 877-232-3777

If you don’t absolutely love your new purchase, you may return your item(s) within 21 days in the original country and division of purchase. All items must be in original, new, unworn, undamaged and unaltered condition with all tags attached (including the return tag on dresses, rompers and jumpsuits) and accompanied by your receipt.

Please note that Final Sale items with prices ending in $.99, bebeoutlets.com purchases, gift cards, lingerie and swimwear cannot be returned or exchanged. Bebe stores are unable to honor previous sale prices, promotions and/or price adjustments. Shipping and handling charges will not be refunded. Unfortunately, they cannot accept any item for return that is not in original, new condition or damaged due to:
•   Soiling or staining (food, lipstick, makeup, bleach, marker/pen, sweat, dirt, etc.)
•   Wear and tear (worn, ripping, tearing, snagging)
•   Scent (perfume, body odor, mildew)

Refunds will be credited to the original form of payment. If the original form of payment is a credit card, debit card and/or gift card with a credit card logo which is not available, a merchandise return credit (MRC) will be issued. Gift items may be returned within 21 days in the original country and division of purchase and in accordance to the Return/Exchange policy.

Gift Cards & Merchandise Return Credits

Gift cards and merchandise return credits issued in the U.S. and Puerto Rico can only be redeemed in the country in which they were issued. All bebe.com purchases shipped to a Canada address may only be returned via mail to bebe.com.

 

RETURN ADDRESS:
Bebe Returns
4995 Industrial Way
Benicia, CA 94510

 

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