Build A Bear Return Policy
All of them at Build-A-Bear Workshop® believe that their friends are the softest, most cuddly friends anywhere. They are stuffed with love and stitched with care. If you don’t agree you can send them back for a full refund.
SATISFACTION GUARANTEE
They gladly accept returns for exchange or refund within 90 days. Please save your receipt.
If you have any questions about this guarantee please contact them at:
Build-A-Bear Workshop
1954 Innerbelt Business Ctr. Dr
St. Louis, MO 63114-5760
Email: Bear Service
Toll Free: 1-888-560-2327