Carter’s and OshKosh B’gosh are committed to quality products. Any product with a quality defect can be returned to a store.
- Please bring the packing slip or printed receipt for a full refund
Online Returns and Exchanges
For the fastest return processing, use the return label supplied with your original packing documentation. Complete the form on the reverse side of your packing slip, and enclose it with your merchandise. Mail your shipment to:
Carters.com | OshKosh.com
Attn: Returns Processing
625 Braselton Parkway
Braselton, GA 30517
Consumer Affairs department at 888-782-9548 Monday-Friday 8:00am-4:30pm CST to make arrangements to return the item to us by mail.
Or contact Carter’s toll free at 1-888-282-4674 or by email at contactus@carters.com.
Once we receive shipment, we’ll issue a credit in your original form of payment, less adjustments for shipping and handling. By using the prepaid return label, $6 will be deducted from your refund.