Know the policy when purchasing video games, consoles and products from Game Stop
Game Stop Store Return Policy
- You must have a receipt for all returns or exchange
- If you have unopened new merchandise you get a full refund within 30 days of purchase. (except tablets)
- An opened new merchandise purchase can expect an identical exchange within 30 days of purchase including tablets.
- New accessories (opened or unopened) = full refund within 30 days of purchase.
- Unopened new tablets = full refund within 14 days of purchase.
| Product | Unopened | Opened |
|---|---|---|
| New merchandise (except tablets) |
Full refund within 30 days of purchase | No refunds Identical exchange within 30 days of purchase |
| New tablets | Full refund within 14 days of purchase | No refunds Identical exchange within 30 days of purchase |
| New accessories | Full refund within 30 days of purchase | Full refund within 30 days of purchase |
| Pre-owned merchandise | Full refund within 7 days of purchase Identical exchange within 30 days of purchase |
Full refund within 7 days of purchase Identical exchange within 30 days of purchase |
| Downloadable Content | No refunds or exchanges | N/A |
Promotional Discounted Purchases and Returns
If you decide to return an item you have previously purchased that was placed using a promotional code, discount or offer, you will not be refunded for the amount of the code, discount or offer. This means you will not get back money for any of the discounts. You will get back exactly what you will receive from the original purchase amount.
Read the Game Stop Return Policy Review
Know exactly before you by can save you a lot of head aches, and especially your pockets. Game stop is well known for video games and video game consoles. You can purchase, trade, or get cash for your old video games.
They have many locations in the United States. So when purchasing products from Game Stop what exactly are the rules for returning your items back to the store?
Need more information? Visit the Game Stop Return Policy review page.