Invicta Stores Return Policy
Customer Service:
When you place an order with InvictaStores.com, they follow a quick process to get your order delivered as quickly and reliably as possible:
Shipping
InvictaStores.com offers free ground shipping on orders over $99.00. No promo code required to redeem free shipping, just select Basic Ground Shipping during checkout. If an expedited shipping method is chosen, 2nd Day Shipping or Overnight Shipping, the stated shipping and handling fees will apply. Sales Tax are not included in total minimum purchase requirement calculation. Offer is subject to change without notice.
Below is a breakdown of our shipping rates:
Shipping Method Cost Estimated transit time
FedEx Ground Free Shipping on orders over $99.00 3 to 5 days
FedEx 2nd Day $29 2 days
FedEx Overnight $59 1 day
International Shipping
InvictaStores.com ships to over 50 countries worldwide. After shopping, please choose the “Shipping Outside the US” international shipping option at checkout. Your payment for the purchase is processed securely by Bongo International. Bongo employs industry-leading encryption and fraud prevention tools. You’ll receive a follow up with a confirmation email every time you purchase. Your financial information is never divulged to anyone, not even to your merchant. Shipping costs are clearly identified before checkout however there may be additional duties or taxes the customer is responsible for that the destination country requires payment on before delivery.
Preparing for shipment
Invicta Stores team will pack your order within two business days, taking care to protect all items securely in the appropriate packing materials.
The order tracking number will be sent to the registered email address and available in the My Account section. FedEx Ground packages typically arrive within 3 to 5 business days after shipment and expedited orders are guaranteed to arrive within the stated delivery timeframe after shipment.
They make returns easy
If you are not 100% satisfied with your purchase, InvictaStores.com now offers a full refund or exchange for all qualified returns made within 30 days of purchase. Qualifying items must be returned in new condition (not worn, sized or otherwise modified) with proof of purchase. Refunds will be issued to the original form of payment for online purchases. Clearance products, repair services, warranties, and gift cards are non-refundable. Customers can email help@invictastores.com to request a free return shipping label and we will respond promptly. Your credit will be processed as soon as we receive the qualified return. Please take care not to return orders that have been worn, adjusted or sized because we can not resell used products or issue a credit for their return.
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