Rainbow Shop Store Return Policy

Returns are easy!

You can return items purchased in their original, unused condition for a full refund of their merchandise value.  They accept returns within 30 days of the original ship date.

Please note the following items are final sale and cannot be returned or exchanged: lingerie, bras, panties, shapewear, swim, earrings, gift cards and all items marked Final Sale.

Original shipping and handling fees are not refundable.

However, in the unlikely event that they have inadvertently sent you incorrect merchandise or you have received damaged merchandise, please notify us immediately by email or telephone. They will reimburse you for the cost of returning the package to us; they will not charge you for the shipping costs of replacement merchandise as long as the item is returned by mail.

Items purchased from a Rainbow store location cannot be returned to Rainbowshops.com.

Credit from your return will be issued to the original form of payment used when the order was placed.

Online purchases can be returned either to Rainbowshops.com or to any of our Rainbow store locations. To find the store location nearest you, please visit their store locator page.

Purchases made using PayPal as a payment method can be returned to stores for a merchandise credit or returned by mail for a PayPal credit. All other returns will be credited to your original form of payment.

 

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