Sunglass Hut Return Policy

Customer Service: 1.800.786.4527

 

RETURN TO A STORE

With more than 1,300 Sunglass Hut locations, you can find a store near you to return or exchange in person within 90 days of purchase. Sunglasshut.com purchases may not be returned to a Sunglass Hut store inside of Macy’s. If a purchase was made at www.Macys.com please follow the instructions on the packing slip included in your order.

Whether you made your purchase in person or online, you can always return products at one of our Sunglass Hut retail stores. Just bring your product, proof of purchase and original packaging into a store within 90 days of your purchase, and they will provide you with a complete refund. Sunglasshut.com purchases may not be returned in a Macy’s store location. If a purchase was made at www.macys.com please follow the instructions on the packing slip included in your order.

Refunds will be issued in the same form as your original payment method. For purchases made with a gift card, a new gift card will be issued.

Without proof of purchase, you can exchange your purchase or get a store credit based on current selling prices. Remember, products sold “As Is” may not be returned or exchanged.

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