When it comes to returning shoes to many of the Department Stores like Target, Nordstrom, JCPenney, Nike, and Dillards they basically have similar policies.
Return Policy on Shoes
When it comes to returning shoes, look the bottom- if you can see little scrap marks, the return will not be accepted. If the item has ever been worn outside, you’ll get the scrap marks and they cannot be returned.

One of the best return policies for shoes is Zappos
If, for any reason, you are unsatisfied with your purchase from Zappos Retail, Inc. you may return it in its original condition within 365 days for a refund. We’ll even pay for return shipping!

Famous Footwear Return or Exchange

If you are not fully satisfied with your purchase, you may return unworn merchandise at any Famous Footwear store, or mail it with the original sale receipt, within 60 days of purchase. Please note, defective or damaged merchandise can only be returned if it’s unworn. Exchanges are available in-store only.