Wedding Dresses – in store return policy
At DB they have a no return policy. The have very easy exchanges. We have heard of many customers that bought a dress for another wedding and over the few months before the wedding, it did not fit anymore, they allowed to exchange it for another size in the same dress.
Store Workers Insight
Also at David’s Bridal and everything is final sale. At the store we would exchange if someone needed a different size or often just if they wanted a different dress. Usually, stores will only do this if what you want is in stock.
At David’s Bridal dresses can be returned on products as long as it’s returned in its original condition within 30 days.
Personalized Product: No returns on personalized product unless it is damaged, defective, or an error was made by us.
Dresses cannot be refunded on the original shipping & handling charges unless an error occurred on our part or if the item was broken en route to you.
Please note: Our return policy does not apply to certain items returned after your wedding date.
When ready to return, include your name, address, telephone number, a copy of your invoice and the reason for the return with your package.
Ship your return to:
Invitations by David’s Bridal
1750 Tower Blvd.
North Mankato, MN 56003
For returns call 1-888-314-5639
Davids Bridal COVID-19 PROCEDURES
We are thrilled to have reopened our stores. Ensuring you and our dedicated employees are safe is our top priority, and we’re taking special measures to keep you comfortable, including scattered appointments, increased cleanings, and limited hours. Learn more about our safety measures and what to expect.
Here are other ways we will continue to serve you:
• You can now book virtual video appointments: If you can’t make it to a store for any reason or are uncomfortable shopping in person due to COVID-19, we now offer virtual video appointments. Schedule a virtual appointment to talk one-on-one with a stylist when and where you want—over your morning coffee, on your lunch break, while your kids nap. Plus, you can shop with as many friends and family as you’d like, no matter where they live!
• You can continue to shop online around the clock. We are open for business at www.davidsbridal.com 24 hours a day, 7 days a week, and select orders ship free. If you haven’t purchased your dress yet, we have over 300,000 dresses in stock in the U.S and ready to ship today. Visit our blog to learn how to measure yourself, host a virtual try-on session, and more.
• We are here for you as your plans evolve. If your event has been postponed, we will keep your profile intact so you may resume planning when you’re ready.