Nordstrom Return Policy Review
Nordstrom Department Store handles returns on a case-by-case basis with the ultimate objective of making their customers happy. Nordstrom stands behind their goods and services and want customers to be satisfied with them. They always do their best to take care of customers. They beleive if they treat their customers fairly, they will keep coming back. They do apply returns to the tender it was purchased with. If they choose to provide a refund and no receipt or no record of sale is available, a return is provided at current price on a Nordstrom Gift Card.
Returns Without A Receipt
Your receipt or order number helps them locate your purchase the fastest. If you don’t have a receipt, they should be able to find the purchase in other ways, but they may ask you for more information so they can better assist with your request. If they choose to provide a refund and no record of sale is available, a return is provided at current price on a Nordstrom Gift Card.
Is there a time limit? What if the item is worn?
They will do their best to take care of customers and deal with them fairly; they ask that customers treat them fairly as well. From time to time they may not accept a return. There are no time limits for returns or exchanges.
What about returns for purchases at Nordstrom.com?
Simply send your item back or bring it to a store near you and we’ll do our best to take care of you.
RETURNING BY MAIL (U.S.)
If you have an account or an order number, you can start your return now. If you don’t have an account or you’re missing order information, you can print a blank return form and label. Send in your item(s) using the postage-paid U.S. return label. Your return will be processed within 10-14 business days.
NORDSTROM COVID-19 POLICY
Make a Free Return
You can return items purchased in store or online. You can return to any Nordstrom store or by mail. It’s quick and easy to start a return online. Print a prepaid shipping label. In stores, we’ve temporarily designated specific locations for returns—just follow the signs.